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Customer Satisfaction & Warranty

Customer Satisfaction

Luther values the strong relationship it has built over the years with you, our customer. Our primary focus is delivering to you best-in-industry quality and service associated with the repair experience. We believe our success is best measured by keeping “complete customer satisfaction” foremost in our minds.

Collision & Glass Lifetime Limited Warranty

Luther Collision & Glass will repair all labor related issues considered defective that are associated with the repairs we perform on the vehicle. Materials, parts and equipment covered by the manufacturer’s warranty are not included in the warranty. All warranty related issues must be presented to a Luther Collision & Glass center along with the warranty registration and original receipt of work performed. This vehicle repair limited warranty is between Luther Collision & Glass and the vehicle owner who receives the services.

Testimonials

Thank you so much for exceptional customer service during our hail damage repair of our [vehicle]!You all were so pleasant and easy to work with. The service was surprisingly fast as well… Your kindness is very much appreciated. Our entire experience at Luther Collision & Glass was reminiscent of our Luther Hopkins Honda experiences where we recently purchased both our vehicles.

Marge and Bill

It’s such a pleasure doing business with you. You’re so on top on how you handle business. I want to thank you for all what you’ve done for me and making my car look so good. I’m your customer forever!

Sandy Q

The paint work on my car looks superb!

Karen N